Though you create store products with all the fascinating colors and details but still customers are not satisfied. They want to ask a few more things for their specific needs, want to communicate directly with that product seller.
Now, you can say that – we already have a forum, customer care, etc. But just think how much those are user-friendly for customers!!
In the world of customisation, people always prefer things of their choice and color. Suppose a customer is going to purchase 5-6 items and he wants changes in the color of the items, then he has to write down them in paper and finally go to customer care to post them.
Now, also think for Store Admin's pain, he has a mail with 5-6 queries but all are for different customers and for different products. He will distribute those questions and gather all the answers, then finally going to reply to that customer.
Just think, how long all this will take, is this really a workable and acceptable system!!
It’s time to relax, BlueBarrows is now allowing you to do all this just by a single click and within a minute.
Whenever the customer request for the customisation of the product, you will find all their requests in the top right corner of the BB dashboard. You will see a question mark icon for all the customization requests.
You will find the list of all the requests with the most recent at the top. To get more detail about the product, click on the request and from there you can respond to the customer accordingly.